Customer Service Representative
2 settimane fa
About Us
First Interstate Bank is a leading financial institution dedicated to serving the needs of individuals and businesses in our communities.
Salary
We offer an estimated annual salary of $35,000 - $45,000, depending on experience and qualifications.
Job Description
This is an entry-level position responsible for daily teller transactions in both the lobby and drive-up locations of the branch. As a Customer Service Representative - Banking, you will provide exceptional customer service and develop relationships with clients by recognizing referral opportunities for additional Retail products and other lines of business.
Responsibilities:
- Process expected number of daily teller transactions using our current teller platform.
- Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency.
- Responsible for the effective use of 360View including Activities, Incidents, and Referrals to business partners.
- Referrals to other lines of business include Retail, Commercial, Payment Services, Treasury, Wealth Management, and Home Loan departments.
Required Skills and Qualifications
- High School diploma or general education degree (GED).
- Strong attention to detail and ability to maintain confidentiality.
- Effective communication and interpersonal skills.
- Working knowledge of personal computers and software applications such as Word and Excel.
Benefits
We offer a competitive benefits package, including:
- Paid time off (PTO) that can be accrued and used immediately.
- Paid federal holidays in addition to PTO.
- A Child Care Assistance Program for eligible dependent(s).
- A monthly stipend toward a fitness club membership or exercise-related classes.
- The opportunity to work in a dynamic and supportive team environment.
How to Apply
If you are a motivated and customer-focused individual looking to start your career in banking, please submit your application through our website.
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