SAINT LAURENT Senior Client Advisor

4 settimane fa


Milano, Lombardia, Italia SL Luxury Retail S.r.l. A tempo pieno

Description

ROLE

A key factor in achieving sales and key performance indicators is the active contribution of a Senior Client Advisor.

They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients, while supporting the management team and colleagues.

MISSION & RESPONSIBILITIES:

  • Offer outstanding client and after-sale service to all visitors and clients.
  • Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs, and anticipating their future requests.
  • Cultivate a robust client portfolio to secure a proactive and growing business.
  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
  • Create personalized, versatile, and timeless silhouettes for the client, demonstrating passion for the fashion culture.
  • Show a transparent and genuine attitude with the client, creating a unique connection.
  • Communicate in a professional and authentic way, with clients and colleagues.
  • Effectively use all available tools to optimize business opportunities.
  • Proactively support the front and back-of-house teams, their achievements, and ultimately the overall team spirit.

PROFILE

  • A preferred professional experience in providing high-quality service focused on client expectations, such as in fashion & accessory retail, customer service, or luxury hospitality.
  • Have personal taste and passion for the fashion culture, like to create personalized looks.
  • Have a natural business mindset and an entrepreneurial spirit.
  • Be open-minded and looking for a company valuing audacity and authenticity.
  • Have a strong team spirit to achieve common goals.
  • Be at ease with using tools and applications, learn fast with new technologies.
  • Motivation to work in a fast-paced environment, able to multitask and prioritize.
  • Be proactive, enthusiastic, and with a problem-solving attitude.
  • Have excellent written, oral, and listening skills in English and the local language.
  • Embrace change and see it as an opportunity to grow and develop.

SL Luxury Retail S.r.l. is committed to building a diverse workforce.

SL Luxury Retail S.r.l. believes diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace.

SL Luxury Retail S.r.l. is an Equal Opportunity Employer, welcoming and considering applications from all qualified candidates, regardless of their background.

Job Type

Regular

Schedule

Full-time

Organization

SL Luxury Retail S.r.l.



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