Banqueting Service Lead

1 settimana fa


Roma, Lazio, Italia Hilton Worldwide, Inc. A tempo pieno

Job Overview

Hilton Worldwide, Inc. is a leading hospitality company with a rich history of delivering exceptional guest experiences. As a Banqueting Service Lead, you will play a crucial role in setting up meeting rooms and ensuring that all working areas are clean and tidy.

About the Role

This is an exciting opportunity to work in the Conference and Banquet Operations department, where you will be responsible for:

  • Setting up meeting and event rooms to the highest standards
  • Ensuring compliance with brand standards and knowledge of menu content, menu changes, and promotional activities
  • Maintaining the cleanliness and tidiness of the Conference and Banquet areas
  • Serving refreshment breaks at the correct times
  • Providing excellent customer service and welcoming guests in a polite and friendly manner
  • Managing guest queries in a timely and efficient manner
  • Complying with hotel security, fire regulations, and all health and safety legislation
  • Being environmentally aware and complying with local licensing laws

What We're Looking For

We're looking for a highly motivated and organized individual who is committed to delivering high levels of customer service. The ideal candidate will have:

  • A positive attitude and good communication skills
  • The ability to work on their own or as part of a team
  • Flexibility to respond to a range of different work situations
  • Excellent grooming standards
  • Prior experience in the Conference and Banquet department or industry, preferably with silver service experience
  • Knowledge of Food Hygiene Regulations

About Hilton

Hilton is a global hospitality company with a long history of providing exceptional guest experiences. Our vision is to 'fill the earth with the light and warmth of hospitality,' and we strive to create remarkable hospitality experiences around the world every day.



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