Technical Service Representative for AC Power Equipment

2 settimane fa


Roma, Lazio, Italia Vertiv A tempo pieno

Job Title: Technical Service Representative for AC Power Equipment

About the Role: We are seeking a skilled Technical Service Representative for AC Power Equipment to join our team at Vertiv. As a key member of our service team, you will be responsible for providing exceptional support to our customers, ensuring their AC power equipment operates at optimal levels.

Responsibilities:

  1. Respond to service calls and perform repairs, maintenance, and installations for AC power equipment.
  2. Establish and maintain excellent relationships with customers, sales teams, and other stakeholders.
  3. Collaborate with Call Control to schedule, plan, and complete works as required.
  4. Maintain accurate records of customer interactions, site changes, and spare parts usage.
  5. Work collaboratively with the service team to ensure high-quality service delivery.

Requirements:

  • HNC/HND in Electrical/Electronics Engineering or equivalent.
  • Experience working in a technical service or test environment for AC power equipment.
  • Proficient in computer literacy (Microsoft Word, Excel, Outlook).
  • Strong customer service and communication skills.
  • Clean, valid driving license.


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