Technical Service Representative for AC Power Equipment
2 settimane fa
Job Title: Technical Service Representative for AC Power Equipment
About the Role: We are seeking a skilled Technical Service Representative for AC Power Equipment to join our team at Vertiv. As a key member of our service team, you will be responsible for providing exceptional support to our customers, ensuring their AC power equipment operates at optimal levels.
Responsibilities:
- Respond to service calls and perform repairs, maintenance, and installations for AC power equipment.
- Establish and maintain excellent relationships with customers, sales teams, and other stakeholders.
- Collaborate with Call Control to schedule, plan, and complete works as required.
- Maintain accurate records of customer interactions, site changes, and spare parts usage.
- Work collaboratively with the service team to ensure high-quality service delivery.
Requirements:
- HNC/HND in Electrical/Electronics Engineering or equivalent.
- Experience working in a technical service or test environment for AC power equipment.
- Proficient in computer literacy (Microsoft Word, Excel, Outlook).
- Strong customer service and communication skills.
- Clean, valid driving license.
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