Support Engineer for Data Management and Analytics
3 settimane fa
Job Overview
At STMicroelectronics, we are seeking a highly skilled Support Engineer to join our team in Catania, Italy. As a Support Engineer, you will play a critical role in supporting users in the areas of Engineering Data Analysis applications.
Key Responsibilities
- Resolve incidents reported by users by analyzing/debugging business cases versus application behavior.
- Design, develop, and deploy workarounds to resume production activities.
- Collect and analyze user requirements and work with respective application teams for existing application enhancements.
- Handle/facilitate application qualification and acceptance tests (UAT) of new applications releases or new applications.
- Participate in the design or development of applications working closely with other application teams and external software providers.
- Ensure on-call support to fix critical issues reported during non-business hours.
- Participate in the definition of new solutions/POC with the architecture group.
- Write and maintain technical documentation.
- Contribute to site digital transformation.
Requirements
- Graduate degree in Computer Science, Statistics, Informatics, Information Systems, or another quantitative field.
- Two or three years of experience in development.
- Fluent in English.
- Ability to travel and be on duty.
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