Workforce Operations Systems Manager

3 giorni fa


Milano, Lombardia, Italia On Location A tempo pieno
Job Summary

We are seeking a highly skilled and experienced Workforce Operations Systems Manager to join our team at On Location. This role will be responsible for maintaining expertise in staff management and asset systems, as well as driving strategy, enhancements, and maintenance of tools associated with staff operations.

Key Responsibilities:

  • Provide leadership and issue resolution as it relates to processes, technologies, and proprietary systems used by product and event teams.
  • Cultivate a working knowledge of all events and services to provide appropriate product and technology leadership and support.
  • Develop and maintain continuous knowledge of internal workflow processes and technologies, specifically proprietary inventory management system(s).
  • Identify areas of improvement in workflow processes and implement solutions.
  • Collaborate with Technology, product managers, and event team workstreams to create enhancement projects, prioritize work, schedule and manage deployments, and provide status updates.

Requirements:

  • Bachelor's Degree in Project Management, Technology, Hospitality, Sports Management, Business, or a related field, or equivalent experience.
  • Experience with multiple technologies and proprietary system development related to Staff scheduling and operations management, inventory management, and data analytics.
  • Exceptional interpersonal skills, a collaborative style, and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
  • Excellent time-management and organizational skills.
  • Excellent situational analysis and decision-making skills.


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