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F&B Operations Manager

1 settimana fa

Palermo, Sicilia, Italia Antal International Network A tempo pieno

About You:

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We are looking for an experienced Food and Beverage Manager who has a passion for delivering exceptional guest experiences and driving business results.

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Main Responsibilities:

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  • Develop and implement F&B strategies to achieve hotel targets and exceed guest expectations\
  • Manage day-to-day operations within budgeted guidelines and maintain high standards of quality and customer service\
  • Lead a team of F&B professionals, including heads and line staff, to deliver exceptional service and drive business results\
  • Maintain positive customer relationships, process complaints, and respond to customer needs\
  • Responsible for planning and operating events and banquets, as well as creating, monitoring, and enforcing restaurant policies, targets, and KPIs\
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Requirements:

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  • Demonstrated experience in a similar role in the luxury hospitality business, with a proven track record of delivering exceptional guest experiences and driving business results\
  • Strong knowledge of F&B trends and best practices in the luxury F&B business, with excellent written and verbal communication skills\
  • Ability to solve problems efficiently, with emotional intelligence, interpersonal, and influencing skills\
  • Organizational skills, with a focus on achieving excellence in all aspects of F&B operations\
  • Guest-oriented, with a passion for delivering exceptional customer service and driving business results\