Nokia CS/PS Engineer
1 mese fa
Tangent International is seeking a highly skilled Nokia CS/PS Engineer to join their team. Key responsibilities include resolving trouble tickets, performing fault management, and providing follow-up support. The ideal candidate will have essential knowledge of MS operations, fluent oral and written communication skills in English, and experience with Nokia CS devices. The role requires strong problem-solving skills, ability to work with third-party vendors, and maintain the Known Error Database (KEDB).
Key Responsibilities:
- Resolve trouble tickets raised by NOC/Customer/LNOC teams
- Perform fault management for all network elements
- Provide follow-up support in case of upgrades
- Node health check
- Verify and execute plans provided by the planning team
- Capacity management and reporting
- Liaise with third-party vendors to resolve faults/issues
- Verify and maintain the KEDB
- Determine root cause and recommend resolution actions
Requirements:
- Essential knowledge of MS operations
- Fluent oral and written communication skills in English
- Experience with Nokia CS devices
Working with Tangent International:
Tangent International is a leading provider of technical services, and this role offers the opportunity to work with a talented team and contribute to the success of the company.
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