Product Owner for Personal Loans

2 settimane fa


Milano, Lombardia, Italia Ing Bank N.V. A tempo pieno

Job Description

About the Role

As the Product Owner for Personal Loans, you will be responsible for the development, management, and harmonization of the personal loans product, as well as related new product features. Your primary goal will be to deliver a distinctive customer experience, ensuring profitability and effective cost management. You will be accountable for setting priorities, managing internal and external stakeholders, solving impediments, and helping squad members in their daily activities.

Key Responsibilities

  1. Manage a cross-functional team in an Agile Way of Working, setting up, preparing, and managing all team ceremonies.
  2. Build and manage the Product Backlog, creating the product roadmap and identifying top priorities to develop the best and most attractive product proposition.
  3. Define the product strategy in collaboration with Chapter Lead and Tribe Lead, setting up the action plan and guiding the execution of the strategy.
  4. Promote a digital and mobile-first mindset, aiming to create an effortless consumer lending experience for both customers and ING.
  5. Monitor and analyze market and competitors, continually assessing the performance of the personal loan products range and the regulatory landscape.
  6. Deliver product revenue, profit, and product-related customer satisfaction.
  7. Create and own market requirements specifications and business cases for the product.
  8. Plan and constantly monitor the execution of tech/IT delivery related to the product.

Requirements

  • Master's degree or postgraduate background in Economics, Management Engineering, or similar.
  • Well-developed communication and interpersonal skills, with the ability to produce clear and concise presentations, papers, and user stories.
  • Strong interpersonal skills, network building, and stakeholder management.
  • 5+ years of work experience in Product Management/Project Management, with a focus on Consumer Lending business development.
  • An understanding of the Financial market, including benchmark and competitors overview.
  • Advanced MS Office knowledge, including Excel and PowerPoint.
  • Fluent English, both written and spoken.

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model. Our purpose is to empower people to stay a step ahead in life and in business.



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