Product Assurance Engineer

1 settimana fa


Italia Serco Group plc A tempo pieno
About the Role

We are seeking a detail-oriented and proactive Product Assurance Engineer to join our Copernicus and Destination Earth (DestinE) services teams in Rome, Italy. As a key member of our software system engineering team, you will be responsible for various aspects of software design, validation, troubleshooting, and interaction with users and industrial partners.

Main Responsibilities
  • Integration, Validation, and Verification: Support the integration, validation, and verification of software systems to ensure they meet operational requirements.
  • Documentation and Technical Support: Provide timely and effective technical support to external users and respond to inquiries related to system operations. Review, update, and streamline technical documentation to ensure smooth communication between the Development and Operations teams.
  • Software Design and Troubleshooting: Assist in the solution design phase and collaborate with technical teams to provide insights and improvements. Troubleshoot and solve technical issues, performing root-cause analysis and providing timely solutions.
  • CI/CD and Automation: Contribute to the design and implementation of automated testing pipelines, following Continuous Integration and Continuous Deployment (CI/CD) practices.
About You

To succeed in this role, you will need:

  • Bachelor's or Master's degree in Information Technology, Engineering, or related technical disciplines, or equivalent professional experience.
  • 2-3 years of experience in software system engineering, with a focus on integration, validation, and operational support.
  • Proficiency in developing test plans and writing test reports.
  • Experience with containerized applications (e.g., Docker).
  • Proficiency in Linux/Unix environments, including scripting for automation.
  • Working knowledge of programming languages such as Python.
  • Experience with code versioning and CI/CD tools such as Git, Jenkins, GitLab, etc.
  • Ability to write and maintain technical documentation, including procedures and system design documents.
  • Familiarity with ticketing systems such as Jira for tracking issues, managing anomalies, and reporting status updates.
  • Strong analytical and problem-solving skills, with the ability to interpret and respond to complex mission data.
About the Company

Serco is a leading provider of public services, delivering innovative projects in the public sector and making a difference. We value diversity and inclusion, offering a friendly and professional environment that respects work-life balance. Join us to contribute to exciting projects, grow your career, and make a lasting impact.

Estimated Salary Range

$80,000 - $110,000 per annum, depending on experience.



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