Senior Business Implementation Specialist

4 settimane fa


Milano, Lombardia, Italia Amazon EU SARL (Italy Branch) - D68 A tempo pieno

About the Role

This position is based in Bratislava, relocation to Slovakia is mandatory. Please apply only if you are willing to relocate.

As a Senior Business Implementation Specialist, you will support EU Customer Advisors & Professional Services teams to drive Amazon Business (AB) adoption for purchasing needs. You will work closely with Customer Advisor and Professional Services teams in Europe to support implementation and have a key part in Customers' success to adopt our solutions.

The ideal candidate will have experience in project management, managing B2B implementations, and has a proven track record of meeting and exceeding program goals.

Key Responsibilities

  • Process spend evaluation analysis
  • Implement required business policies into Amazon Business account
  • Drive internal efficiencies initiatives to support increasing number of implementation requests
  • Challenge, when required, business requirements translated into Amazon Business setup as per declared by Customer Advisors and/or Customers
  • Oversee program execution including project scheduling and timely delivery
  • Provide timely, clear and concise and complete communications to Customer Advisor, Professional Services and Amazon Business Leadership
  • Assess program risks, anticipate challenges, and request support in escalation management when necessary
  • Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams

Requirements

  • Bachelor's degree
  • Fluent English and Italian
  • Prior B2B Experience/Negotiation or Business Process Management Experience Preferred
  • Attested history of building business requirements
  • Procurement/Category management experience
  • Strong problem solving, highly analytical, attention to detail and solid organizational skills
  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

What We Offer

  • Base pay for this position starts from EUR 1630 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA
  • Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development

Location

  • Milan, MI, ITA


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