Solar Energy Engineer
1 mese fa
We are seeking a highly skilled Distribution Service Engineer to join our team at Sungrow - EMEA. As a key member of our team, you will be responsible for managing the distribution of our solar energy solutions across Italy and the Balkans.
Key Responsibilities- Manage the hotline and ticket system for distributors, installers, and end-users in the region.
- Provide training and support to distributors and installers in the region.
- Collaborate with partner success managers for onsite troubleshooting and issue resolution.
- Conduct pre-sale customer visits with account managers to identify business opportunities.
- Develop and maintain FAQs, online courses, and documentation for the region.
- Prepare and submit regular performance reports to the department center.
- Bachelor's degree in electrical engineering or a related field.
- At least 3 years of experience in after-sales or technical support roles in the PV/ESS/O&M field.
- Strong passion for renewable energy and a desire to succeed.
- Proficiency in English and Italian (C1 level) and additional language skills are an asset.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a dynamic team.
- Opportunities for career advancement and professional growth.
- Bonus payments based on performance and KPI agreements.
- A multinational team with opportunities for European and trans-European exchange.
- Technical and commercial training in our headquarters and R&D facilities.
We are a green tech company with a passion for clean power and a commitment to innovation. With over 500GW of clean power installed worldwide, we are a leader in the solar energy industry.
Founded in 1997, Sungrow is a pioneer in the research and development of solar inverters with a dedicated R&D team and a broad product portfolio.
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