Delivery Director
1 settimana fa
**Job Summary**
We are seeking an experienced Client Delivery Director to oversee the successful delivery of services to our clients. The ideal candidate will have a strong background in project management, client relations, and team leadership, ensuring that projects are completed on time, within scope, and to the highest quality standards.
**Key Responsibilities**
* Serve as the primary point of contact for clients, maintaining strong, long-lasting relationships.
* Understand client needs and requirements and ensure these are effectively communicated to the delivery team.
* Regularly update clients on project progress, manage expectations, and address any issues or concerns promptly.
* Collaborate with the Sales Accounts to develop the business on the Client.
* Lead the planning, execution, and delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.
* Develop detailed project plans, allocate resources, and manage the delivery schedule.
* Monitor project performance using appropriate tools and techniques, reporting on progress and any necessary adjustments.
* Oversee a team of project managers, coordinators, and other delivery staff.
* Provide guidance, mentorship, and performance feedback to team members.
* Foster a collaborative and high-performance culture within the team.
**Requirements**
* Bachelor's degree in information technology, Business Administration, or a related field. A master's degree or PMP certification is a plus.
* Minimum of 5-7 years of experience in portfolio management, project management, or a related role, within the Banking and/or Insurance industry.
* Proven experience managing large-scale system integration projects.
* Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello).
**Characteristics that demonstrate success for this role:**
* Excellent leadership, communication, and interpersonal skills.
* Ability to manage multiple projects simultaneously in a fast-paced environment.
* Strong problem-solving and analytical skills.
* Ability to work independently and make informed decisions.
**About Avanade**
Some of the best things about working at Avanade include:
* Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
* Real-time access to technical and skilled resources globally
* Dedicated career advisor to encourage your growth
* Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
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