Network Infrastructure Specialist

4 settimane fa


Milano, Lombardia, Italia Amazon A tempo pieno

Network Infrastructure Specialist

At Amazon, we're building a network infrastructure that's scalable, secure, and reliable. As a Network Infrastructure Specialist, you'll play a critical role in designing, deploying, and maintaining our global network infrastructure. Your responsibilities will include managing work priorities through ticketing systems, collaborating with stakeholders to remove project obstacles, and troubleshooting networking, routing, and interconnectivity issues. You'll work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products. If you have experience with computer hardware troubleshooting and repair, networking, and a bachelor's degree in information technology or computer science, we'd love to hear from you.

Key Responsibilities:

  • Working closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
  • Managing work priorities through ticketing system and workflows & collaborating with various stakeholders to remove project obstacles.
  • Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.
  • Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
  • Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
  • Completing customer requests via Remedy trouble ticketing system and project management workflows.
  • Participating in the migration, basic configuration and rollout of new or upgraded hardware.

Basic Qualifications:

  • Experience with computer hardware troubleshooting and repair.
  • Experience in networking.
  • Bachelor's degree in information technology or computer science.

Preferred Qualifications:

  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.


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