Network Infrastructure Maintenance Specialist

1 giorno fa

Nola, Campania, Italia Nomad Digital A tempo pieno

Nomad Digital is a leading provider of passenger and fleet connectivity solutions to the railway industry. As a Network Infrastructure Maintenance Specialist, you will be responsible for responding to electronic tickets and attending relevant vehicles to resolve hardware and software issues with our mobile network infrastructure.

This is an exciting opportunity for a 12-month fixed-term position in Nola, Italy, where you will work with experts who innovate collaboratively, creating an environment of teamwork and trustworthiness.

Key Responsibilities:

  • Investigate and repair on-train/bus network infrastructure including router, cellular modems, and access points.
  • Onsite troubleshooting and Root Cause analysis.
  • Keep tickets up-to-date with timely updates regarding work performed or new problems discovered.
  • Maintain work schedule around vehicle availability, supervised by Lead Field Service Engineer.
  • Maintain spare parts inventory and request replenishment when necessary.
  • Ensure that priority work is being undertaken.
  • Assist Project Managers in completing project tasks such as upgrades, testing, commissioning, and installations.

Requirements:

  • Experience in network equipment installation and maintenance – Essential.
  • Passenger/Freight rail experience – Preferred or Transportation experience.
  • Experience supporting Wi-Fi and Cellular systems - Preferred.
  • Work within an electronic ticket system – Essential.
  • Good in-person, phone, and email communication skills - Essential.
  • Microsoft Office – Essential.
  • Basic knowledge of LINUX/UNIX systems – Essential.
  • Scripting within LINUX/UNIX - Preferred.
  • Experience with data cabling and various interfaces - Essential.
  • Able to terminate and repair ethernet cables - Essential.

Competencies:

  • Attention to detail.
  • Ability to work flexibly, occasional evenings and night work.
  • Ability to work well in pressurized situations.
  • Excellent Customer Service.
  • Ability to work to set deadlines.
  • Excellent Verbal and Written Communication skills.
  • Ability to think proactively in a fast-paced environment.
  • Positive 'can do' attitude.

Salary: €50,000 per annum (negotiable based on experience).

Nomad Digital is committed to being an inclusive and diverse employer, providing equal opportunities in employment and freedom from unlawful discrimination.

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