Exam Proctoring Coordinator

The Exam Proctoring Coordinator will oversee all aspects of testing services for students requiring proctoring outside of regular class hours. This includes students with disabilities as mandated by law and courtesy make-up exams for students missing classes due to university-approved absences.

This position ensures secure and impartial testing processes, providing high-quality support to students, faculty, and staff across the university. The Exam Proctoring Coordinator will work closely with faculty, staff, and students to coordinate testing arrangements, manage exam schedules, and maintain confidentiality of student records.

• Coordinate testing services, including scheduling, processing, and communication to establish a supportive environment for student success
• Establish and maintain working relationships with faculty, staff, and students in the provision of accommodated testing services
• Perform technical support to resolve issues related to testing technology
• Assist in hiring, training, and supervising exam proctoring student staff
• Process interdepartmental forms using Banner and Clockwork systems
• Provide leadership and management of exam proctoring staff

• High School Diploma
• Supervisory and scheduling experience, along with experience with databases and scheduling software
• Professional front-line customer service experience, including answering phone calls and emails
• Minimum of 3 years of work experience, with college environment experience preferred

• Bachelor's Degree
• Professional exam proctoring experience and/or previous student-centered experience and/or working with students with disabilities
• Strong computer skills, with ability to learn new software and technology