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Customer Service Ambassador for Higher Education Institution

1 settimana fa


Napoli, Campania, Italia Keiser University A tempo pieno

Company Overview

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Keiser University is a leading institution of higher education dedicated to providing students with the knowledge, skills, and values necessary to succeed in their chosen careers.

Job Summary

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We are seeking a highly organized and customer-focused Receptionist to join our team. The successful candidate will be responsible for managing front desk operations, ensuring a positive experience for visitors, and supporting faculty and staff.

Key Responsibilities

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  • Direct calls to the appropriate individuals in a timely and professional manner.">
  • Notate telephone and in-person messages and forward them to the intended recipient.">
  • Greet all visitors warmly and ensure a comfortable lobby area for prospective applicants.">
  • Perform other duties and responsibilities as assigned by management.">
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Requirements

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To be successful in this role, you must have:

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  • A minimum of a High School Diploma or equivalent.">
  • A background in customer service, with a proven track record of delivering exceptional results.">
  • The ability to work a flexible schedule, including evenings and Saturday mornings.">
  • Switchboard experience and proficiency with multiple phone lines.">
  • Excellent computer skills, including Microsoft Word and Excel.">
  • Strong organizational and multitasking abilities.">
  • A positive and upbeat attitude, with a passion for delivering outstanding customer service.">
  • Skills in Time Management, Computer Skills, and Communication Skills.">
  • An educational background in Business Administration or a related field would be an asset.">
  • Ability to maintain confidentiality and handle sensitive information with discretion.">
  • Knowledge of student records management systems and experience working with database software.">
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Benefits

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As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

About Us

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At Keiser University, we are committed to fostering a culture of excellence, integrity, and respect. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.