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Energy Industry Specialist

2 mesi fa


Milano, Lombardia, Italia Octopus Energy A tempo pieno
Unlock the Future of Energy

At Kraken Technologies, we're revolutionizing the energy industry with innovative solutions. As an Industry Analyst, you'll play a crucial role in shaping our industry expertise and driving business growth.

Key Responsibilities:
  • Identify and resolve complex industry issues, from root cause analysis to implementation
  • Support error resolution and bug fixing in industry messages, adapting to country-specific needs
  • Monitor industry product success, proactively spotting and resolving issues to protect end-consumer experiences
  • Scope and implement compliance needs, collaborating with Tech and Product teams
  • Liaise with stakeholders to identify new features and enhancements for Kraken's industry products
  • Gather requirements, define approaches, and create pitch documents for developers
  • Prioritize work to deliver purposeful, valuable solutions
  • Build and maintain dashboards, including monitoring and alerting suites
  • Develop frameworks and documentation for self-serve business processes
Requirements:
  • Expertise in the Energy Industry, with a focus on the supplier perspective
  • Attention to detail for error spotting and resolution
  • Curiosity and passion for problem-solving
  • Data-driven approach, with a focus on outcomes
  • Desire to improve processes through automation
  • Ability to work with ambiguity and define problems
  • Data skills or analytics experience, or a passion to learn
  • Data visualisation and dashboarding skills
  • Basic SQL skills or a passion to learn
  • Project management skills, including organisation and time management
  • Love of learning across subject areas
  • Excellent listening skills to harness ideas from across the organisation

Join our mission to transform the energy industry and create a sustainable future.