Healthcare Informatics Specialist
5 giorni fa
Healthcare Informatics Role Overview
We are seeking a skilled Technical Support Specialist to join our team at Philips International. As a key member of our Customer Service organization, you will play a critical role in providing expert support and resolving escalated cases in Radiology Informatics systems across Europe.
Key Responsibilities:
* Collaborate with customers in Europe to resolve technical issues and provide exceptional support
* Work closely with our R&D teams to improve solutions and enhance customer experience
* Utilize your technical expertise to troubleshoot informatics solutions at all levels, from hardware to software and database
* Contribute to the development of innovative software solutions in Radiology Informatics
Requirements:
* Master or Bachelor degree in Informatics, Biomedical Engineering, or equivalent combination of experience and education
* 2-3 years of experience in Informatics, particularly as a systems administrator
* Strong knowledge of IT infrastructure components, including servers, storage appliances, and network appliances
* Familiarity with database technologies, such as Oracle/SQL, and Microsoft Server technologies
* Excellent communication skills in English and a passion for customer success and problem-solving
About Philips International
At Philips International, we are committed to improving healthcare and people's lives. We believe that every human matters, and we strive to make a positive impact through our innovative health technology solutions. If you are a motivated and experienced Technical Support Specialist looking for a new challenge, we encourage you to apply.
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