High-End Automotive Support Specialist
2 settimane fa
Your future employer, Blu Selection, is a pioneering luxury automotive brand in the process of establishing an in-house Customer Interaction Center. With offices worldwide, they cater to the needs of their international clientele.
As a High-End Automotive Support Specialist, you will have the opportunity to be part of this exciting venture and contribute to its growth. Here's what's in it for you:
Key Responsibilities:
- Represent the company professionally as the friendly and empathetic first point of contact for customers.
- Contribute to the growth of the Customer Interaction Center by bringing fresh ideas.
- Use your exceptional communication skills to resolve customer issues and maintain a good relationship.
- Ensure every customer leaves with a positive experience reflecting the company's quality standards.
Requirements:
- Native level of German and proficient level of English.
- Previous experience in luxury Customer Service or the Hotel industry (minimum 2 years).
- Based in Berlin.
- Excellent verbal and written communication skills.
- Able to quickly understand customers' needs and empathize with them.
- A structured and well-organized way of working.
- Experience working in the automotive industry is a plus.
What We Offer:
- Competitive salary: €55,000 - €65,000 per year.
- The possibility to partially work from home after the initial training months.
- A dynamic and inclusive work environment.
We are looking for a talented individual who can bring our customer service to the next level. If you have a passion for delivering exceptional customer experiences and thrive in a fast-paced environment, we encourage you to apply.
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