High-End Automotive Support Specialist

2 settimane fa


Milano, Lombardia, Italia Blu Selection A tempo pieno

Your future employer, Blu Selection, is a pioneering luxury automotive brand in the process of establishing an in-house Customer Interaction Center. With offices worldwide, they cater to the needs of their international clientele.

As a High-End Automotive Support Specialist, you will have the opportunity to be part of this exciting venture and contribute to its growth. Here's what's in it for you:

Key Responsibilities:

  • Represent the company professionally as the friendly and empathetic first point of contact for customers.
  • Contribute to the growth of the Customer Interaction Center by bringing fresh ideas.
  • Use your exceptional communication skills to resolve customer issues and maintain a good relationship.
  • Ensure every customer leaves with a positive experience reflecting the company's quality standards.

Requirements:

  • Native level of German and proficient level of English.
  • Previous experience in luxury Customer Service or the Hotel industry (minimum 2 years).
  • Based in Berlin.
  • Excellent verbal and written communication skills.
  • Able to quickly understand customers' needs and empathize with them.
  • A structured and well-organized way of working.
  • Experience working in the automotive industry is a plus.

What We Offer:

  • Competitive salary: €55,000 - €65,000 per year.
  • The possibility to partially work from home after the initial training months.
  • A dynamic and inclusive work environment.

We are looking for a talented individual who can bring our customer service to the next level. If you have a passion for delivering exceptional customer experiences and thrive in a fast-paced environment, we encourage you to apply.



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