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Porter - Guest Services Representative

1 settimana fa


Siena, Toscana, Italia Castello di Casole, A Belmond Hotel, Tuscany A tempo pieno

About Us

Castello di Casole, A Belmond Hotel, Tuscany, is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.

We have been a pioneer of exceptional luxury travel since 1976, with a portfolio that extends across 24 countries and remarkable properties.

Our Values:

  • Heritage: We treasure history while looking to the future.
  • Craftsmanship: We pride ourselves on our attention to detail and dedication to quality.
  • Genuine Service: We believe in treating every guest like family.

Your Role:

As a Porter at Castello di Casole, you will be an ambassador of our brand, providing exceptional service to our guests and upholding our values.

Key Responsibilities:

  • Welcome and assist guests upon arrival.
  • Park guest cars and maintain the parking area.
  • Ensure the external reception area is well-maintained.
  • Stay informed about guest information and local attractions.
  • Assist the Reception team as needed.
  • Tackle emergency requests under supervision.
  • Maintain professional relationships with guests and colleagues.
  • Anticipate guests' needs.