Italian Speaking IT Support Specialist for Greece
4 giorni fa
We are looking for an Italian Speaking IT Support Analyst to provide technical assistance to our clients in Greece.
### Responsibilities
* Deliver high-quality IT support to Italian-speaking customers via phone, email, and chat.
* Effectively troubleshoot and resolve hardware, software, and technical problems.
* Document all customer interactions, maintaining accurate records of support activities.
* Collaborate with team members to ensure timely and effective resolution of customer inquiries.
* Stay informed about product knowledge and company policies to provide accurate information.
* Participate in training sessions to enhance skills and expand knowledge within the IT field.
### Requirements
* Fluency in Italian and English, both written and spoken.
* Previous experience in IT support or technical troubleshooting preferred.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal abilities.
* Ability to work independently and collaboratively in a team environment.
* Familiarity with operating systems, software applications, and networking concepts.
* Proficiency in using various support tools and systems.
* Detail-oriented and committed to providing outstanding customer service.
* Willingness to adapt to a fast-paced work environment.
* Valid European Passport or ID required.
### Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus / Holiday Bonuses
* 2 Extra Salaries Per Year
* Fully Paid Training
* Good Salary
* Fully Paid Relocation Package (flight, transfer and hotel)
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