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Brand Protection Specialist
1 mese fa
As a global leader in brand protection and intellectual property solutions, Corsearch empowers brands to safeguard their assets in an increasingly complex digital landscape.
The RoleWe are seeking a highly skilled Brand Protection Client Delivery Specialist to join our team. In this role, you will work closely with client delivery managers to deliver exceptional service and support to our clients, leveraging our cutting-edge technology to drive results.
You will be responsible for overseeing the day-to-day management of clients' accounts, building strong relationships with clients to ensure exceptional customer satisfaction, and working independently and collaboratively with other team members around the world.
Key Responsibilities- Support with overseeing the day-to-day management of clients' accounts
- Build and maintain close relations with clients to achieve excellent customer satisfaction
- Project analysis and monthly reporting
- Coaching and training analysts to meet clients' expectations
- Enforce intellectual property infringements, including counterfeits, copyright, trademark, and design infringement
- Develop relationships with platforms, hosts, registrars, and other third parties to improve efficiency in dealing with takedown requests
- Finding new and innovative ways to better protect client interests
- Collaborate with Client Managers to ensure highest quality of service
To succeed in this role, you must have:
- Excellent skills in internet tools and basic technology behind the tools (i.e., browser knowledge)
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Previous knowledge of brand protection or intellectual property is highly desirable
- Necessary training, including trademark law theory and proprietary systems, will be provided
At Corsearch, we offer a competitive salary range of $80,000 - $110,000 per year, depending on experience. We also provide opportunities for professional growth and development, a dynamic and inclusive work environment, and a chance to make a positive impact on the world.
