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Operations Manager

1 mese fa


Bologna, Emilia-Romagna, Italia Amazon A tempo pieno
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our Amazon Logistics team. As an Operations Manager, you will be responsible for leading a large and diverse team to ensure the smooth operation of our logistics processes.

Key Responsibilities
  • Team Leadership: Lead and manage a team of operations professionals to achieve business objectives and improve customer satisfaction.
  • Process Improvement: Analyze and implement process improvements to optimize work and improve customer service.
  • Collaboration: Collaborate with other managers and teams to standardize shift processes and improve operational efficiency.
  • Problem-Solving: Identify and resolve operational issues and challenges to ensure business continuity.
About the Team

Our Amazon Logistics team is responsible for handling 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

What You'll Do
  • Work with Colleagues: Work closely with colleagues in other teams and external partners to ensure we stay on track to meet our customer demands and targets.
  • Analyze Data: Analyze data and performance metrics with leaders in your business area to identify areas for improvement.
  • Implement Changes: Implement changes to processes and procedures to improve operational efficiency and customer satisfaction.
About Amazon

Amazon is a global company that is committed to innovation and customer satisfaction. We are a people-focused and supportive team that values diversity and inclusion. We are looking for talented individuals who share our values and are passionate about delivering exceptional customer experiences.