Head of Visibility and Content Expert

7 giorni fa

Settala, Lombardia, Italia DHL Germany A tempo pieno

Transform Supply Chain Operations

DHL Supply Chain is the world's leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain, we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

We're proud of our international reach, which brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we're proud of our supportive work environment where employees are given the tools and training they need to learn, grow and succeed.

This dynamic role requires close collaboration with the Global Centre of Excellence (GCoE), Global Product Owners, and regional stakeholders to ensure seamless implementation and continuous improvement aligned with organizational goals.

Key Responsibilities:
  1. Act as the primary contact between the EMEA region and the Global Centre of Excellence (GCoE), ensuring effective communication and execution of strategic initiatives.
  2. Establish and lead a cluster community forum to empower key champions in adopting new technologies and initiatives within their clusters.
  3. Collaborate with DSC clusters in the rollout and scale up of the regional Track & Trace and content management IT solutions.
  4. Drive early adoption of new products by developing comprehensive rollout plans, conducting training, and providing ongoing support for seamless integration.
  5. Initiate and manage pilot programs for new technologies, evaluating their effectiveness and scalability for broader deployment across the EMEA region.
  6. Engage with senior management, cluster leaders, and external partners to align on strategic objectives and gather insights to support key initiatives.
  7. Lead delivery of enhancements to existing solutions, negotiating with vendors to secure favorable terms and ensuring alignment with organizational goals.
  8. Act as a senior solution architect to lead recovery initiatives for problematic projects, defining actionable steps and timelines to maximize value recovery.
  9. Foster a culture of continuous improvement by implementing feedback mechanisms, organizing training sessions, and maintaining a repository of best practices for knowledge sharing.
Requirements:
  • Strong understanding of end-to-end supply chain management principles to effectively support logistics processes.
  • Experience with operational standardization concepts within supply chain environments or other industries to enhance efficiency.
  • Familiarity with DHL operational standards and best practices to ensure compliance and alignment with organizational objectives.
  • Minimum 3 years of experience in setting up logistics processes and related applications.
  • Minimum 3 years of project delivery experience, demonstrating the ability to lead and execute successful implementations.
  • Proficiency in DHL IT products with the ability to configure and implement solutions for end-to-end processes independently.
  • Strong analytical abilities to translate process requirements into system specifications and identify improvement opportunities.
  • Ability to train colleagues on system usage and provide coaching to enhance team skills and knowledge.
  • Bachelor's or Master's degree in Computer Science, Business Administration, or a related field; prior training in strategic products (e.g., JDA WM/D, OTM) is a plus.
  • Excellent communication skills in English.

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