Service Delivery Specialist
4 settimane fa
As a key member of the Hisense team, you will be responsible for delivering exceptional service to our customers. Your primary focus will be on ensuring the smooth operation of our branch office, including the development, training, and management of service partners and installers.
Key responsibilities include:
- Developing and implementing a spare parts plan to ensure efficient and effective service delivery.
- Providing project inspection, commissioning support, and maintenance support to ensure the highest level of service quality.
- Delivering after-sales service training to ensure our customers receive the best possible support.
You will be responsible for controlling and improving VRF project quality, avoiding installation problems, and improving the Hisense brand reputation. To achieve this, you will need to solve problems quickly and efficiently, providing solutions to customers and partners in a fast and effective manner.
Requirements include:
- Bachelor's degree in a relevant field.
- At least two years of work experience in the HVAC industry or recent college graduate.
- Proficient in Microsoft Office, including Word, Excel, and PPT.
- Excellent communication and negotiation skills.
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