Business Process Improvement Manager

6 giorni fa

Friuli Venezia Giulia, Italia Hager SE A tempo pieno

At Hager SE, we are expanding our strategic business area to meet growing demand. This role offers a unique chance to shape the future of quality standards in high-current power distribution solutions.

We are looking for a talented individual to lead the development quality organization for project business, reporting directly to the Quality Development Senior Director/Vice President Special Missions MDS, & Project Business.

Your Mission

  • Lead the development quality organization to meet key objectives by building an efficient quality structure, assessing and implementing operational needs as the high-current project business evolves.
  • Define and implement quality processes tailored to this new strategic business area, ensuring compliance with relevant critical certifications standards.
  • Drive customer satisfaction by analyzing and addressing feedback, improving product quality and service standards.
  • Manage crisis situations and coordinate with engineering teams for rapid issue resolution.
  • Collaborate with internal and external partners, ensuring top-notch quality management from product inception through delivery.

Requirements

  • An entrepreneurial mindset with a proactive approach, fostering engagement with both internal stakeholders and external clients & partners.
  • Proven leadership with analytical skills, resource and budget management experience, and the flexibility to adapt and evaluate evolving project needs.
  • Educational background in engineering or a related field, with experience in panel building, protection/enclosure systems, power switchgear, and controlgear assemblies.
  • Strong expertise in quality processes, such as FMEA, paired with solid analytical and communication skills.
  • To ensure success in project business across the relevant sites, willingness to travel (30-35%) and fluent English skills will enable you to carry out your role smoothly. German or Italian could also be helpful.

What We Offer

  • Personalized onboarding experience program designed to make your first days smooth.
  • Opportunities to learn and grow through Hager Group's awarded HiUniversity.
  • Internal career opportunities, over 25% of our recruitments are through internal mobility.

Recruitment Stages

  • Initial phone exchange with a recruiter.
  • First interview with the hiring manager & the recruiter.
  • Second Interview with the hiring manager's manager & the HR manager.

Apply Now and Power Up Your Future with Us

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