Field Service Engineer
4 settimane fa
Job Opportunity
Sidel is seeking a skilled Field Service Engineer to specialize in Labelling equipment. The primary focus is to perform installation, start-up, commissioning, and testing of Sidel Labelling equipment at customer sites within the ECA perimeter. The successful candidate will provide technical assistance during and after the warranty period, conduct training, and offer after-sales services for Sidel Labelling equipment installed at customer sites.
Key Responsibilities
- Test and evaluate equipment performance at customer sites based on technical, contractual, and safety specifications;
- Operate on mechanical systems, HMI, electrical work, and automation for regular activities and troubleshooting according to Standard Operating Procedures;
- Properly handle, check, and transfer equipment non-conformities;
- Prepare Job Progress Charts and technical reports in reference to carried-out activities;
- Ensure ultimate internal and external customer satisfaction;
- Perform activities in line with Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules;
- Report after-sales opportunities detected on customer sites;
- Coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables;
- Report to the ISM for team site activities.
Requirements
- Technical professional qualification or Bachelor's degree in Mechatronics is a plus;
- English, written and spoken;
- At least 3 years of experience in field activities;
- Experience in the beverage industry;
- Consolidated technical background on Mechanics/Mechatronics;
- Knowledge of Sidel Portfolio is a plus;
- Availability to travel (up to 90% internationally).
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