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Lead Business Consultant

2 mesi fa

Thiene, Veneto, Italia Aptean A tempo pieno

Job Summary

The Lead Business Consultant will work collaboratively within other business consultants and the Delivery Leader of the PLM, reporting directly to the PLM Professional Service Team Manager. This role requires a strong experience in fashion companies to lead workshops with customers and design technical solutions with the Delivery Leader.

Key Responsibilities

  • Consistently demonstrate expertise about all PLM processes for fashion companies.
  • Work with Pre-Sales teams to assist in demo preparation and perform workshops to collect macro requirements and identify the scope of the project.
  • Understand the macro necessities from a customer prospect to give an estimation of the overall cost of the project (including any particular customization asked by prospect).
  • Prepare and/or revise the Statement Of Work for the functional parts to be signed by customer.
  • Understand project scope, timelines, objectives, and direction of overall project portfolio.
  • Help the Delivery Leader and the Project Manager in the development of the project plan knowing what the customer needs are.
  • Produce well-written functional and technical project documentation such as Solution Design.
  • Implement best practices for design in order to help the Delivery Leader to design the solution to cover the customer's need.
  • Good SQL knowledge to contribute, when needed, to configure PLM or check info in the database.
  • Perform and/or drive E2E tests to identify system issues, giving proper and detailed indications to fix them.
  • Perform independently small fixes to let UAT go on.
  • Support and drive customer for any change request needed.

Requirements

  • At least 5 years of experience in roles like PLM Senior Business Consultant or IT reference for PLM with business processes' knowledge.
  • Medium SQL knowledge.
  • Medium Microsoft Reporting Service.
  • Advanced English.
  • Knowledge of Webservices/Json is a plus.
  • Experience on Aptean PLM (former Model Form, TXT PLM SharePoint, Aptos PLM Evolve) is a plus.
  • Excellent organizational skills and ability to multitask in a fast-paced, dynamic environment.
  • Must be able to take initiative on projects and proactively offer suggestions and/or resolutions.
  • Creative thinker, proactive, team player, and success-oriented, delivers on commitments.
  • Deals well with ambiguous or undefined problems; ability to think abstractly and guide others.
  • Advanced troubleshooting skills including understanding business needs, priorities, and urgencies, collecting requirements, producing complex and detailed documentation, driving problem resolution.
  • Available for business trips (national and international) when required by customer.