Chief Housekeeper
2 settimane fa
Company Overview
We are seeking a Director of Housekeeping to join our team at Accor.
Accor is a leading hospitality group with a diverse portfolio of hotels and resorts around the globe. We pride ourselves on delivering exceptional guest experiences and maintaining high standards of service and cleanliness.
Our property will feature a variety of accommodations, a vibrant restaurant, a welcoming bar, and inviting public spaces designed for relaxation and social interaction.
Reporting to the Head of Rooms, you will oversee the entire housekeeping division and its personnel. Your primary responsibility will be to ensure that all guest rooms and common areas are impeccably maintained, while managing the department within budgetary constraints and fostering a positive team environment.
Job ResponsibilitiesWhat we offer...
The chance to be part of an innovative hospitality brand and contribute to its growth and success. Join a dynamic, expanding international organization dedicated to creating memorable experiences for guests. An opportunity to challenge conventional practices and work in a creative, fulfilling atmosphere. Become a member of a passionate team focused on delivering outstanding hospitality and developing a strong brand portfolio. Attractive employee benefits across the entire Accor family. A competitive salary package with ample opportunities for career advancement.Your key responsibilities...
Lead the housekeeping team to ensure our guests enjoy pristine and well-organized accommodations that encourage repeat visits. Inspire and mentor your team, fostering an environment where they feel valued, supported, and encouraged to grow. Manage departmental budgets and expenses, ensuring all costs align with financial guidelines while overseeing inventory and orders. Uphold high standards for guest rooms and public areas through established procedures, ongoing training, and regular inspections. Collaborate closely with other departments (front office, maintenance, and food & beverage) to create a memorable guest experience. Oversee relationships with external housekeeping service providers. Ensure compliance with all hotel operating procedures and policies. Identify and implement improvements to enhance operational efficiency. Maintain a thorough understanding of health and safety regulations and ensure adherence to these standards. Manage housekeeping supplies, ensuring all orders are tracked and controlled. Deliver exceptional customer service to both guests and internal stakeholders, building long-lasting relationships with suppliers and partners. QualificationsWhat we seek...
Proven experience in housekeeping management, preferably in a hotel setting. Strong leadership skills with a focus on team development and empowerment. Familiarity with hotel management software, such as Micros Fidelio Opera. A keen eye for detail, ensuring that standards are consistently met. A collaborative mindset, valuing individuality and diversity within the team. A genuine passion for hospitality and a commitment to creating memorable experiences for guests. A positive attitude and a willingness to embrace new challenges. A sense of humor and the ability to foster a fun, engaging work environment. A desire to be part of a hardworking team that supports one another and enjoys the journey together. Additional InformationAbout Accor...
Accor is a global leader in hospitality, committed to providing exceptional service and creating unique experiences for our guests. Our hotels are designed to reflect the local culture and provide a welcoming atmosphere for both travelers and locals alike.
