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Senior Platform Architect

2 mesi fa

Roma, Lazio, Italia ServiceNow A tempo pieno
About the Role

We are seeking a highly skilled Senior Platform Architect to join our team at ServiceNow. As a key member of our advisory team, you will be responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes.

Key Responsibilities
  • Work with customers across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
  • Provide architectural guidance across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
  • Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
  • Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
  • Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.
  • Manage technical governance, and a delivery operating model and governance.
  • Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
  • Support the sales effort by scoping and estimating the engagement and change orders.
  • Be an active contributor of leading practices and expertise related to the ServiceNow Impact platform.
Requirements
  • 8+ years of progressive experience as part of a professional services organization
  • Service Management consulting experience
  • Success driving complex issues through analysis and resolution
  • Industry domain expertise
  • Large program experience leading architecture and design
  • Cloud application technology experience
  • ServiceNow certifications in aligned workflow
  • Ability to travel
  • Right to work in the EU