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Software System Engineer

2 mesi fa

Milan, Italia APPLIED MATERIALS A tempo pieno
Job Description

**Job Title:** Software System Engineer

**Company:** Applied Materials

**Location:** Agrate Brianza, Italy

**Job Type:** Full-time

**About Us:

Applied Materials is a leading global company in the development of innovative industrial machinery, services, and software used in the production of semiconductors, flat displays, and solar cells for photovoltaics.

Key Responsibilities:
  • System Software Troubleshooting & Issue Resolution
    • Analyze reported problems and find issues through log file review
    • Develop and provide troubleshooting plans to discover root cause
    • Deliver rapid resolution on systemic issues and validate solutions on equipment
    • Report found software bugs which cause issues and can lead to customer dissatisfaction
  • Software Installation & Imaging
    • Install and configure custom software applications on equipment system controllers
    • Apply base images to system controllers using applications such as Microsoft DISM
    • Develop and train team members on software installation procedures
  • Software Test & Validation
    • Build test plans for implementation of new software releases on production equipment
    • Document and perform first-of-a-kind installs using simulation for high-volume manufacturing equipment
    • Perform and validate customer scenario testing in simulation environment
  • Software Support
    • Provide remote and on-site support in the customer's semiconductor fabrication sites
    • Listen to the customer and local team needs in terms of software requirements
    • Interact with software development group for implementation
    • Support software activities on tools such as script implementations, anti-virus update, backups, database activities, etc.
    • Support equipment connections to customer network and interaction with automation system
    • Support factory automation scenario testing and integration with customer
  • Computer Skills:
    • Expertise on Windows environments (administrative activities, abnormal Windows behavior troubleshooting, etc.)
    • Expertise on Networking (network configuration, troubleshooting, etc.)
    • Ability to write scripts for repeated tasks on system such as backups, deployment of software
    • Knowledge of SECS/GEMS Semi standards, virtualization using VMWare, and applying base images using Norton Ghost or Microsoft DISM is preferred
    Requirements:
    • Education: Minimum required High School Diploma with experience. Preferably Bachelor or Master's degree (Computer Engineering, Electronic Engineering, Automation Engineering)
    • Skills: Expertise on Windows environments, Networking, and ability to write scripts
    • Certifications: None
    • Languages: English (Required)
    • Years of Experience: 2-4 Years
    • Work Experience: Additional Information