CRM Campaign Strategist

2 settimane fa

Genoa, Liguria, Italia Carnival Corporation and plc A tempo pieno
Job Overview

We are seeking a highly skilled CRM Campaign Strategist to lead our CRM efforts and drive innovation in our campaigns. As a key member of our Marketing team, you will be responsible for developing and executing strategic plans to enhance our customer experience.

About Us

Carnival Corporation and plc is a global leader in the cruise industry, with a diverse portfolio of brands and a commitment to excellence in customer service. Our company culture values innovation, teamwork, and open communication, creating a dynamic and supportive work environment.

Key Responsibilities

  • Develop and execute strategic plans to drive customer engagement and loyalty through CRM campaigns.
  • Collaborate with cross-functional teams to design and implement effective campaign strategies.
  • Monitor and analyze campaign performance to identify areas for improvement and optimize results.
  • Stay up-to-date with industry trends and best practices in CRM and marketing automation.
  • Provide regular reporting and insights to stakeholders on campaign performance and customer behavior.

Requirements

  • 5+ years of experience in CRM campaign management or a related field.
  • Proven track record of developing and executing successful CRM campaigns.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Strong understanding of marketing automation platforms and CRM systems.

What We Offer

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a global leader in the cruise industry and make a meaningful impact on customer experience.

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