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Technical Sales Engineer for Energy Solutions
2 mesi fa
Position Overview
The role of the Sales Support Engineer focuses on providing essential assistance within the energy sector.
Organization
Kelvion
Location
Italy
Key Responsibilities
- Manage projects effectively to ensure timely delivery.
- Conduct thermal calculations and prepare proposals for energy-related applications.
- Prepare technical orders for manufacturing facilities.
- Engage in daily communication with various Kelvion factories internationally.
- Identify and generate leads to foster business opportunities.
- Provide customer support and maintain relationships with existing clients.
- Offer technical assistance to Sales Managers.
- Gather customer satisfaction feedback to enhance service quality.
- Monitor and manage the CRM system efficiently.
Objectives
To achieve high levels of customer satisfaction and operational efficiency.
Requirements
Education
Degree in Mechanical Engineering, Chemical Engineering, or a related technical field.
Special Knowledge
Proficiency in heat exchangers is essential.
Experience
Previous experience in back-office management is preferred. Experience in a similar industrial sector is advantageous.
Skills
Languages
Fluent in English.
IT Systems
Competent in MS Office and CRM systems.
Personality Traits
We seek a motivated individual with strong communication skills across various customer levels and departments. The ideal candidate will possess:
- Effective presentation skills.
- Robust problem-solving abilities.
- A systematic approach to work.
- High adaptability and resilience.
Miscellaneous
A valid driver's license is required.