Lavori attuali relativi a Cloud Solution Architect - Egna, Trentino-Alto Adige - Microsoft
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Sales Management Local Gov
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Senior Site Reliability Engineer
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Cloud Solution Architect
2 mesi fa
We are seeking a highly skilled Cloud Solution Architect to join our team at Microsoft. As a Cloud Solution Architect, you will play a critical role in driving our customers' business applications AI transformation on the Microsoft platform.
Key Responsibilities- Customer Centric / Customer Satisfaction: Drive positive Customer Satisfaction by leveraging M365 Enterprise Services expertise to enable defined Customer Success Plan outcomes.
- Customer/Partner Insights: Provide feedback insights from customers/partners back to the relevant MS teams, including Product Groups, to enable continuous improvement.
- Accelerate Value Realization: Actively engage with business and technical decision makers to drive intent, enablement, and usage of Copilot for M365, securing long-term customer renewal.
- Galvanize technical and sales experts: Develop customer-specific roadmaps that drive further growth business value realization.
- Business Impact: Usage (Cloud Support) Growth: Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft's M365 value proposition and get value from their investment in Microsoft technology.
- Resolution of Customer Blockers: Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of M365 services technical subject matter expertise.
- Technical Leadership: Demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals.
We are looking for a candidate with a strong background in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. A Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field is required. Preferred qualifications include a Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field, or equivalent experience.
Extensive experience working in a customer-facing role and technical projects is also required. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) is a plus. Collaboration and Communication skills are essential, with the ability to drive decisions collaboratively, resolve conflicts, and ensure follow-through with exceptional verbal and written communication skills.
