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Customer Service Specialist
2 mesi fa
Job Description:
Company: Gi Group SpA Filiale di Milano Filzi
Job Title: Customer Service Specialist
Job Type: Full-time/Part-time
Location: Milano, zona Maciachini
Job Summary:
We are seeking a highly skilled and multilingual Customer Service Specialist to join our team at Gi Group SpA Filiale di Milano Filzi. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers
- Resolve customer complaints and issues in a professional and courteous manner
- Work collaboratively with other teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- Fluent Italian and French language skills (minimum C1 level)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Previous customer service experience is an asset
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
How to Apply:
If you are a motivated and customer-focused individual with excellent language skills, please submit your application, including your resume and a cover letter, to [insert contact information].
