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Ecommerce Specialist

2 mesi fa

Roma, Lazio, Italia Atmen S.R.L. A tempo pieno
About the Role

Atmen S.R.L. is a leading HR Consultancy firm that specializes in search and selection, training, and coaching. We are committed to the Good Work Philosophy, which emphasizes the importance of ethics, engagement, and excellence in our work. We are currently seeking an Ecommerce Specialist to join our team.

Job Summary

We are looking for an experienced Ecommerce Specialist to join our team. The successful candidate will be responsible for monitoring and analyzing online shopping behaviors, KCP, product and activations performance, and supporting the E-Commerce Senior Merchandiser with global operational E-merchandising processes and activities.

Main Accountabilities
  • Performance Monitoring and Analysis:
    • Monitor and analyze new product launches performances, online KCP activations, and online shopping behaviors, market trends, and competitor strategies.
    • Analyze customer satisfaction and journeys using NPS, VOC surveys, GA4, and Contentsquare tools.
    • Partner with customer service teams and market representatives.
  • E-Merchandising Activities:
    • Perform daily site checks to ensure accuracy and consistency across all products and landing pages, gift guides, taxonomy, and filters.
    • Review live site merchandising on landing pages based on sales performance and stock evaluation, proposing actions with markets and central departments when needed.
    • Input e-merchandising guidelines for targeted categories to the Senior E-Merchandiser for release.
    • Assist the E-Commerce Senior Merchandiser in defining the best product positioning strategies in PLP based on KPIs (Sales, BR, CTR, visits, etc.).
Qualifications and Skills
  • Min. 2 years of experience as an e-commerce or digital merchandising specialist or e-merchandising assistant.
  • Master's degree in engineering, business, marketing, or another relevant field.
  • Sound knowledge of Google Analytics (experience with Contentsquare and SFCC Commerce Cloud would be a plus).
  • Advanced computer skills (Power BI proficiency would be a plus).
  • Experience with A/B testing and data-driven decision making (optional addition).
  • Strong customer-centric mindset to ensure all merchandising strategies are aligned with customer expectations and behaviors.
  • Excellent communication and presentation skills.
  • Strong organizational skills and attention to detail.
  • Self-organized, highly collaborative, meticulous.
  • Fluent in Italian and English (spoken and written).
Working Conditions

The successful candidate will be based in Rome, Italy, and will be required to work remotely 2 days per week.