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Site Reliability Engineering Manager

2 mesi fa


Bologna, Emilia-Romagna, Italia Feedzai A tempo pieno
About the Role

We are seeking an experienced and dynamic Site Reliability Engineering Manager to lead our talented team of SREs at Feedzai. The SRE team is pivotal in ensuring the performance, availability, and reliability of our critical and complex distributed systems in the cloud.

As the SRE Manager, you will be responsible for driving excellence in our SRE practices, focusing on the performance and availability of our cloud solutions. You will lead a team of SRE Engineers accountable for evaluating customer needs and technical requirements, designing, building, delivering, operating, and optimizing Feedzai's cloud solutions.

The SRE Manager will work in close cooperation with other business organizations such as Product, Engineering, Security, Customer Success, amongst others. If you are passionate about system reliability, have a knack for leading teams, and are obsessed with making systems and processes better, we would love to hear from you.

Key Responsibilities
  1. Lead and manage a team of highly skilled Site Reliability Engineers.
  2. Ensure the performance, reliability, and availability of Feedzai's systems.
  3. Collaborate with cross-functional teams to define and enforce SRE best practices and processes.
  4. Drive continuous improvement in system performance, reliability, and scalability.
  5. Develop and maintain metrics to measure and improve system performance and reliability.
  6. Provide leadership in incident management and post-mortem analysis.
  7. Mentor and grow the SRE team, fostering a culture of reliability and excellence.
  8. Ensure the team adheres to security and compliance requirements.
  9. Promote a culture of continuous improvement and operational excellence.
Requirements

You Have & You Know-how:

  1. Advanced degree in Computer Science, Engineering, or a related field.
  2. Familiarity with Kubernetes and container orchestration.
  3. Understanding of security best practices in cloud environments.
  4. Proven experience leading and managing teams of SREs or similar roles.
  5. Extensive experience with complex distributed systems in the cloud.
  6. Strong background in performance-sensitive and critical systems.
  7. Excellent understanding of cloud platforms and services (e.g., AWS, Google Cloud, Azure).
  8. Demonstrated ability to improve system and process performance and reliability.
  9. Strong problem-solving skills and a proactive approach to identifying and addressing issues.
  10. Excellent communication and leadership skills.
  11. Experience with monitoring and observability tools.
  12. Knowledge of automation and infrastructure-as-code practices.
  13. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).