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Software System Engineer

2 mesi fa

Milano, Lombardia, Italia Applied Materials A tempo pieno
About the Role

We are seeking a highly skilled Software System Engineer to join our team at Applied Materials. As a key member of our team, you will be responsible for supporting our customers by troubleshooting and resolving software issues related to our high-tech equipment used in semiconductor production.

Key Responsibilities
  • System Software Troubleshooting & Issue Resolution
    • Analyze reported problems and identify root causes through log file review
    • Develop and provide troubleshooting plans to resolve systemic issues
    • Deliver rapid resolution on systemic issues and validate solutions on equipment
  • Software Installation & Imaging
    • Install and configure custom software applications on equipment system controllers
    • Apply base images to system controllers using applications such as Microsoft DISM
  • Software Test & Validation
    • Build test plans for implementation of new software releases on production equipment
    • Document and perform first-of-kind installs using simulation for high-volume manufacturing equipment
  • Software Support
    • Provide remote and on-site support in the customer's semiconductor fabrication sites
    • Listen to customer and local team needs in terms of software requirements
Requirements
  • Expertise on Windows environments (administrative activities, abnormal Windows behavior troubleshooting, etc.)
  • Expertise on Networking (network configuration, troubleshooting, etc.)
  • Ability to write scripts for repeated tasks on systems such as backups, deployment of software
  • Knowledge of SECS/GEMS Semi standards, virtualization using VMWare, and applying base images using Norton Ghost or Microsoft DISM is preferred
Education and Qualifications
  • Minimum required High School Diploma with experience
  • Preferably Bachelor or Master's degree (Computer Engineering, Electronic Engineering, Automation Engineering)
Additional Information
  • Time Type: Full-time
  • Employee Type: Assignee/Regular
  • Travel: Yes, 75% of the time
  • Relocation Eligible: No