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Customer Service Specialist

2 mesi fa

Milano, Lombardia, Italia Adecco Italia A tempo pieno
Job Description

Job Title: Customer Service Specialist

Company: Adecco Italia

Location: Milano

Job Type: Full-time/Part-time

Industry: Services/Third Sector

Job Description:

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Adecco Italia. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to clients through various communication channels, including phone, email, and chat.

Key Responsibilities:

  • Provide timely and effective customer service to clients through various communication channels
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer service metrics and performance targets
  • Participate in ongoing training and development to improve customer service skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Ability to work effectively in a team environment
  • Fluency in Arabic language

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Flexible working hours and remote work options

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us.