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Digital Workplace Solutions Consultant
2 mesi fa
About the Role
As a Presales Consultant for Digital Workplace at Softwareone Deutschland GmbH, you will play a crucial role in collaborating with our sales team and clients to understand their requirements, scope, and size opportunities effectively.
Key Responsibilities
- Collaborate closely with the sales team and clients to comprehensively assess requirements, objectives, and constraints.
- Utilize analytical skills to scope and size opportunities effectively, ensuring alignment with client expectations and organizational capabilities.
- Design customized solutions that align with client requirements, leveraging your expertise and knowledge of our service offerings.
- Define margins for proposed solutions in coordination with the sales and delivery teams, ensuring profitability while meeting client expectations.
- Draft clear and comprehensive statements of work (SOWs) that outline project deliverables, timelines, and terms of engagement.
- Establish and maintain a repository of solution collaterals, including case studies, white papers, presentations, and other relevant materials.
- Collaborate with marketing teams to develop compelling sales collateral, presentations, and other materials to support the sales process.
- Stay updated on industry trends, competitor offerings, and emerging technologies to provide valuable insights and enhance our solution offerings.
- Act as a subject matter expert during client interactions, presentations, and workshops, demonstrating our capabilities and value proposition effectively.
- Provide guidance and support to the sales team throughout the sales cycle, from initial discovery to solution design and proposal development.
- Proactively identify opportunities for cross-selling or upselling additional products or services to existing clients.
- Participate in strategic planning sessions to contribute insights and recommendations for business growth and expansion into new markets or service areas.
Requirements
- Essential knowledge of collaboration platforms, document management, VDI, unified communications, enterprise mobility.
- Deep understanding of company solutions, integration with other tech, displaying benefits to clients.
- Understanding of cloud computing, networking, security, data storage principles.
- Demonstrating integration with CRM, ERP, and other enterprise systems.
- Knowledge of security best practices, compliance standards like GDPR, HIPAA.
- Familiarity with user-centric design for intuitive experiences.
- Ability to tailor solutions to client needs.
- Understanding analytics capabilities for informed decision-making.
- Demonstrated ability to understand and solve complex business problems using technology solutions.
- Proven track record of identifying and implementing innovative technological solutions to address client challenges effectively.
- In-depth knowledge and expertise in technology service offerings, including but not limited to cloud computing, cybersecurity, data analytics, and digital transformation.
- Ability to assess client needs and recommend tailored service solutions that align with their objectives and requirements.
- Strong understanding of sales processes and techniques, with the ability to contribute effectively to the sales cycle from opportunity identification to closing.
- Proven ability to collaborate with sales teams, providing technical expertise and support to drive revenue growth and client acquisition.
- Strong Verbal & Written Communication Ability to build well-structured proposals with clear and technical concepts and processes, while focusing on the value to the customer of the services.
- Demonstrated ability to build rapport and establish credibility with clients through effective communication and presentation skills.
- Comprehensive understanding of industry trends, market dynamics, and competitor offerings within the technology services sector.
- Ability to stay updated on emerging technologies and market developments, providing valuable insights and recommendations to enhance our solution offerings and competitive positioning.
- Able to integrate in the proposals the appropriate project management methodologies in order to reflect the reality of the service delivery and include the appropriate pricing.
- Proactive in staying updated on industry developments, emerging technologies, and best practices in account management and customer success.
- Commitment to ongoing professional development and growth.
