Italian-speaking Customer Support Specialist

16 ore fa

roma, lazio, Italia CB Talents SP Tempo pieno

Job Overview

We are currently seeking an Italian-speaking Customer Support Specialist to join a professional customer service team. This is an on-site position located in Piraeus, Athens, Greece, where you will assist customers with shipment-related inquiries, delivery updates, and billing questions.

In this role, you will provide efficient and customer-focused support while ensuring that all inquiries are handled professionally and in line with service standards.

Key Responsibilities

  • Respond to customer inquiries through phone, email, and back-office channels.
  • Provide assistance with shipment tracking and delivery status requests.
  • Support customers with billing inquiries and