Solution Consultant
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An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence
Overview
The Applications/Systems Engineering area is responsible for technical pre/post-sales support. Includes customized application engineering and solutions, implementation, training, and maintenance. Assesses application of firm products to meet customer needs. May prepare product specifications for development and implementation of client solutions.
Responsibilities
Role Definition The Solutions Consultant is responsible for the support of a solution designed sale to provide customised service solutions for high potential opportunities and strategic client accounts. The Roles requires Customer engagement with growth and learning for you to gain and conduct in-depth discovery sessions that lead to a solution-based sale of products and services Progression to help in the creation of business, functional and technical requirements demonstrate to the client our ability to deliver these services, solutions that met or exceed expectations. Support for you to execute on the processes and behaviors that will result in the sales of these new services. Learning geared for you to digest and absorb the training materials that help you facilitate the execution of solution design sessions.
Experience for the Role
Technical Knowledge with a significant period in the role of a Solution Consultant Product to Solution Enabler – Ability to form a solution from the current product portfolio to achieve the customer need. Problem Solver. Proven ability to conceptualise customised solutions and sell these solutions to the customer. Technically aware. Experience within a Payments environment. Exposure across multiple payments environments related to the region. Logical planning and work co-ordination. Strong capacity to communicate and drive alignment on common objectives to meet business objectives for both customer and internal Collaborator. Proven ability to work with sales representatives and sales delivery teams to accelerate revenue.
Customised Solution
You serve as the bridge between the product, technology, and sales departments to create service solutions that are achievable and profitable. You work with Sales and Customer Success teams to conceptualise, design, sell and assist with implementation of customised solutions. You produce technical solutions that showcase our value and knowledge of a solution over standard solutions. You work with the Engineering teams to design new solutions that are scalable and address common problems across markets. High-EQ Communicator and Talent Can judge well, both what to say and how to say it based on the situation presented. Your presence at TNS makes others want to join one of the best companies in the world.
Technical Skills Background
Connect –