Store Director

Store Director - High-End FashionOur client, a prestigious name in the high-end fashion industry, is seeking an experienced Store Director to lead one of its flagship stores in China. This is a unique opportunity to join an iconic luxury brand known for its craftsmanship, heritage, and exceptional customer experience.The Store Director will oversee a team of 12+ store staff, ensuring operational excellence, driving commercial performance, and elevating both the employee and client experience. We are seeking a dynamic leader with a proven track record in luxury or premium retail who can represent the brand with confidence and professionalism.Key Responsibilities:Act as a brand ambassador, inspiring passion, product knowledge, and service excellence.Coach and develop the store team to consistently deliver an exceptional customer journey.Implement customer-focused behaviors and drive digital tools that enhance clienteling.Build and maintain strong client relationships, encouraging loyalty and repeat business.Identify opportunities to grow store performance through a commercial mindset.Ensure the boutique environment reflects the brand’s luxury positioning at all times.What Were Looking For:Minimum 5 years’ experience in retail, with at least 2 years in a managerial role within fashion (luxury or premium preferred).Strong team leadership capabilities with a track record of developing talent.Excellent communication skills, including proficiency in English.Comfortable managing multiple priorities in a fast-paced retail environment.Commercially driven, customer-oriented, and highly organized.Proficient with Microsoft Office and familiar with digital clienteling tools.Strong interpersonal skills and the ability to interface at multiple levels internally and externally.