Service Technician

14 ore fa

torino, provincia di torino, Italia Plasser Diagnostics Tempo pieno

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In addition to routine and non-routine maintenance, the successful candidate will be responsible for:

Customer management
portfolio management: proactively managing a group of assigned customers, becoming their primary point of contact for technical or service requirements;
technical relationship management: nurturing the relationship over time, with a thorough understanding of the systems’ history and the specific needs of customers in the portfolio;
Coordination of interventions: supervising the resolution of customer issues; should assistance or an on-site visit be assigned to another colleague, the