Cloud Technical Lead
15 ore fa
Cloud Technical Lead - Hybrid, Marlow OR MilanWe’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility and a world‑class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure the delivery of world‑class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands‑on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly and effectively to operational incidents.You will also play a key role in mentoring and training team members, sharing best practices in enterprise application technology, architecture, and support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments.In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment to continuous improvement and a proactive mindset will be critical to success in this role.LocationThis position can be based either in our offices in Marlow (UK) or Milan (Italy). We offer a flexible, hybrid approach to work.As a Cloud Technical Lead you will:Lead hosted and remotely managed customer projects from kickoff through UAT and go‑live, ensuring smooth execution and technical oversight throughout the lifecycle.Provide expert consultation for major post‑deployment changes such as upgrades and migrations, and help resolve complex, recurring issues to maintain system health.Define and validate technical requirements to avoid project delays, enhance system stability and monitoring, and ensure adherence to SAS Cloud standards and best practices.Act as a SAS Administrator for high‑complexity or urgent tasks, configure and debug mid‑tier software, manage container‑based applications, and develop tools for SAS and third‑party software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer service with a customer‑first mindset, working directly with clients and coordinating with support teams and vendors to ensure satisfaction.Share and facilitate knowledge
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Cloud Technical Lead
14 ore fa
Via Milano, Italia SAS - Global A tempo pienoCloud Technical Lead - Hybrid, Marlow OR Milan We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world‑class employee experience, you'll find it here. We're...
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Cloud Technical Lead
2 giorni fa
Milano, Italia Sas A tempo pienoCloud Technical Lead Job Locations IT-Milan | IT-Milan | IT-Rome | IT-Milan Requisition ID ******** Job Category Information Technology Travel Requirements None Cloud Technical Lead - Hybrid, Marlow OR Milan We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and...
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Cloud Technical Lead
2 settimane fa
Milano, Italia Schindler Group A tempo pienoSchindler is a global leader in elevator, escalator, and moving walkway solutions, operating in over 100 countries.Every day, our systems move more than a billion people, helping shape the flow of urban life.At Schindler, we don't just build mobility solutions — we build careers, innovation, and impact.Our dynamic and forward-thinking work environment...
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Cloud Technical Lead
12 ore fa
milano, Italia SAS - Global A tempo pienoCloud Technical Lead - Hybrid, Marlow OR MilanWe’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility and a world‑class employee experience, you'll find it here. We're...
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Cloud Lead
7 giorni fa
Milano, Italia Chaberton Professionals A tempo pienoChaberton Professionals, a division of Chaberton Partners specializing in the recruitment and selection of Middle & Top Management profiles, is currently seeking a Cloud tech Lead for a consulting firm, specialized in system integration and digital services. We are seeking a Cloud Architect / Lead to act as a strategic right-hand to the executive managing...
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Cloud Lead
7 giorni fa
milano, Italia Chaberton Professionals A tempo pienoChaberton Professionals, a division of Chaberton Partners specializing in the recruitment and selection of Middle & Top Management profiles, is currently seeking a Cloud tech Lead for a consulting firm, specialized in system integration and digital services. We are seeking a Cloud Architect / Lead to act as a strategic right-hand to the executive managing...
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Cloud Lead
1 settimana fa
Milano, Italia Whatjobs A tempo pienoChaberton Professionals, a division of Chaberton Partners specializing in the recruitment and selection of Middle & Top Management profiles, is currently seeking a Cloud tech Lead for a consulting firm, specialized in system integration and digital services.We are seeking a Cloud Architect / Lead to act as a strategic right-hand to the executive managing our...
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Cloud Lead
7 giorni fa
Milano, Italia Chaberton Professionals A tempo pienoChaberton Professionals, a division of Chaberton Partners specializing in the recruitment and selection of Middle & Top Management profiles, is currently seeking a Cloud tech Lead for a consulting firm, specialized in system integration and digital services.We are seeking a Cloud Architect / Lead to act as a strategic right-hand to the executive managing our...
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Cloud Lead
3 settimane fa
Milano, Italia Whatjobs A tempo pienoChaberton Professionals, a division of Chaberton Partners specializing in the recruitment and selection of Middle & Top Management profiles, is currently seeking a Cloud tech Lead for a consulting firm, specialized in system integration and digital services. We are seeking a Cloud Architect / Lead to act as a strategic right-hand to the executive managing...
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Cloud lead
7 giorni fa
Milano, Italia Chaberton Professionals A tempo pienoChaberton Professionals, a division of Chaberton Partners specializing in the recruitment and selection of Middle & Top Management profiles, is currently seeking a Cloud tech Lead for a consulting firm, specialized in system integration and digital services. We are seeking a Cloud Architect / Lead to act as a strategic right-hand to the executive managing...
