Concierge and Events
2 settimane fa
Overview The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner.Qualifications SHIPBOARD Employment typeAbility to speak English clearly, distinctly and cordially with guests.2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel.Experience in handling different types of events with 80+ guests.Guest services shipboard experience is an advantage.Essential duties and responsibilities Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results.Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate.Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening.Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment.Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences.Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc.As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.#J-18808-Ljbffr
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VIP Concierge
1 settimana fa
Pavia, Italia Altro A tempo pienoA leading hospitality company in Italy is seeking a Concierge to enhance the guest experience through exceptional service. Responsibilities include acting as the primary contact for guests, managing events, and ensuring satisfaction by addressing concerns with empathy. Candidates should have prior hotel experience and strong communication skills, preferably...
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VIP Concierge
1 settimana fa
Pavia, Italia JR Italy A tempo pienoA leading hospitality company in Italy is seeking a Concierge to enhance the guest experience through exceptional service. Responsibilities include acting as the primary contact for guests, managing events, and ensuring satisfaction by addressing concerns with empathy. Candidates should have prior hotel experience and strong communication skills, preferably...
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Concierge (Cruise Ship)
3 settimane fa
Pavia (PV), Italia JR Italy A tempo pienoOverview The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and...
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Executive Assistant: Administration and Office
2 settimane fa
Pavia, Italia Infineon Technologies A tempo pienoAs an Executive Assistant, you will be responsible for administrative work, facility management and team support. In your new role you will: - Support **administrative, procurement and accounting tasks **such as purchasing order (PO) creation and tracking, vendor contact, invoice verification and processing, invest planning and tracking, asset creation and...
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Brand Ambassador
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Pavia, Italia Red Bull A tempo pienoA leading beverage company is seeking a Red Bull Ambassador in Pavia, Italy. The role involves representing the brand at various events and venues, cultivating relationships with key influencers in the gastronomy scene, and driving sales strategies. Candidates should have strong networking abilities, experience in hospitality or sales, and be comfortable...
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Manager of Office Administration and Executive PA
3 settimane fa
Pavia (PV), Italia Joss Search A tempo pienoA unique and prestigious opportunity has arisen for a high-calibre Executive Assistant & Office Manager to join the newly established Milan office of a world-renowned private equity firm, supporting both a globally active Co-Founder (UHNWI) and a local Principal.” The role requires an experienced, discreet, and solutions-oriented individual who will act...
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Impiegata Al Front Office/ Reception Full Time
7 giorni fa
Pavia (PV), Italia Grand Hotel et de Milan - Member of The Leading Hotels of the World A tempo pienoGrand Hotel et de Milan è una prestigiosa struttura 5 Stelle Lusso situata nel cuore di Milano, punto di riferimento per chi ricerca un’atmosfera elegante, riservata e accogliente. Inaugurato nel 1863, il “Milan” conserva tutto il fascino di un’antica casa milanese e ancora oggi è l’hotel prediletto dalle celebrità della cultura, dello...
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AIT Engineer
4 settimane fa
pavia, Italia JR Italy A tempo pienoTeoresi S.p.A., with over 35 years of history, operates through 8 companies across Italy, the United States, Germany, and Switzerland, employing more than 1200 resources. The company has made 4 acquisitions in a year, with one sole partner and a unified solution.To expand a team working in Aerospace, Defense & Security, we are seeking a:The ideal candidate...
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store manager
1 settimana fa
Pavia, Italia JR Italy A tempo pienoSocial network you want to login/join with: We are POP MART, a market-leading company in character-based entertainment and a global champion of design toy culture. Our mission is to ignite passion and bring joy worldwide. At POP MART, we are unique, and we always have been. Thanks to the diversity of our customers, talents, and ideas, together we reinvent...
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Addetto/a Front Office
7 giorni fa
Pavia (PV), Italia Grand Hotel et de Milan - Member of The Leading Hotels of the World A tempo pienoGrand Hotel et de Milan è una prestigiosa struttura 5 Stelle Lusso situata nel cuore di Milano, punto di riferimento per chi ricerca un'atmosfera elegante, riservata e accogliente. Inaugurato nel 1863, il "Milan" conserva tutto il fascino di un'antica casa milanese e ancora oggi è l'hotel prediletto dalle celebrità della cultura, dello spettacolo, della...
