Airport Representative

1 settimana fa

Verona, Italia Settore aeronautico e aerospaziale A tempo pieno

OverviewAs a valued member of ourJet2holidaysAirport team, you’ll play a key role in creating a memorable and welcoming process for our customers as they arrive and depart the airport. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems. As a valued member of ourJet2holidaysAirport team, you’ll play a key role in creating a memorable and welcoming process for our customers as they arrive and depart the airport. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems. What do we offer you?In this role you will representJet2holidaysas an Airport Customer Helper but will be employed by ourthird-party agency , who partner with us to deliver our service. Excellent Salary Fully paid training and IT equipment provided Monthly 1-to-1 meetings with your Team Leader Career growth acrossJet2.com & Jet2holidays Weekly time off Monthly rosters shared in advance What will I do?As anAirport Representative , you’ll report directly to the Airport Team Leader or Destination Manager and work closely with internal and external partners to deliverVIP industry leading customer service . You’ll be at the heart ofcreating memoriesfor our customers. Create Memories— Greet every customer with a warm welcome with our famousJet2holidayssmile. You will make our customers journey memorable from the very start. Take Responsibility— Be a point of contact during flight disruptions, emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on-time performance service and customer satisfaction requirements. Be Present— RepresentJet2holidaysin the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential

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    Verona, Italia Jet2 A tempo pieno

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