Field Sales Executive
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We are looking for a Field Sales Executive
to join the DHL eCommerce Cross Border Solutions team in Emilia-Romagna, Italy. This role can be based in any city within the region.
Location
Italy (Emilia Romagna)
Employment Type
Level 2 under the applicable CCNL
Gross Total Compensation (Annual Base Salary + Management Bonus)
€38,000–€48,000, depending on the candidate’s qualifications, skills, seniority, and relevant professional experience.
Benefits
Company car
Reporting Line
Area Sales Manager South-East
Join DHL eCommerce
At DHL eCommerce Italy, we believe that our people make the difference. We embrace change, think creatively, take ownership, and work together to deliver simple and effective solutions for our customers. Every parcel we deliver helps connect people and businesses, making everyday life easier and more convenient.
Overall Purpose of the Role
The Field Sales Executive is responsible for driving profitable growth through the acquisition of new customers and the development of strategic business opportunities within his/her territory. The role focuses on identifying, qualifying, and converting prospects while promoting the full value proposition of DHL eCommerce's cross border solutions. The successful candidate will act as a trusted advisor to customers, helping them optimize their logistics and eCommerce supply chain while delivering sustainable revenue and margin growth for DHL eCommerce.
Key Responsibilities
Sales Management
- Identify, prospect, and acquire new customers within assigned market segments and territories.
- Build and maintain a robust sales pipeline to achieve revenue and profitability targets.
- Develop and execute an effective sales activity plan, including customer visits, prospect meetings, and networking events.
- Drive the complete sales cycle from lead qualification to contract signature and business implementation.
- Prepare and deliver compelling customer presentations, proposals, and commercial offers.
- Negotiate commercial agreements in line with company pricing and profitability guidelines.
- Ensure all opportunities and customer interactions are accurately documented in Salesforce CRM.
- Provide accurate sales forecasts and pipeline updates on a regular basis.
Customer Relationship Management
- Develop strong relationships with key decision-makers and stakeholders.
- Understand customer needs, challenges, and growth objectives to deliver tailored logistics solutions.
- Collaborate with internal operational, implementation, customer service, and finance teams to ensure successful onboarding of new customers.
- Monitor customer satisfaction throughout the implementation phase and support a smooth transition to
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