Coordinator Account Operations

6 giorni fa

remote, Italia 株式会社村田製作所 Tempo pieno

Job Purpose

Take care of the day-to-day processes with the customer in order to achieve the highest possible levels of service to maintain our quality accreditations and maximize customer satisfaction.

Responsibilites and Tasks

  • Order administration: in order to ensure correct and timely deliveries to the customer and to ensure correct pricing:
    - Order entry, rescheduling and expediting via internal system
    - Ensure correct placing of purchase orders
    - Adjust and improve purchase orders (change, improvement, escalation)
    - Monitor and control reservation controlled items (CBM, Ceiling, etc.)
  • Keep Customer Cross Reference files up-to-date in line with agreed contracts and quotations:
    - Invoicing, credit/debit- and selfbill handling: ensure a timely